Information We Collect
When you call, submit a form, or request service, we may collect your name, phone number, email address, service address, appliance details, symptoms, access notes, and appointment preferences.
How We Use Information
We use this information to respond to requests, confirm service coverage, schedule visits, communicate about an appointment, improve the website, measure advertising performance, prevent misuse, and meet legal obligations.
Analytics and Cookies
The website may use analytics, advertising measurement, and essential browser storage. These tools can process device, browser, referral, and interaction data. Where consent is required, nonessential tracking must remain disabled until consent is provided.
Calls and Messages
Calls may be monitored or recorded where permitted by law. If you provide a mobile number and separately consent to text messages, message and data rates may apply. Consent to marketing messages is not a condition of service.
Sharing and Retention
Information may be shared with service providers that support scheduling, communications, analytics, hosting, security, and field operations. We do not sell personal information. Records are retained only as reasonably needed for the purposes described here and applicable legal requirements.
Your Choices
You may ask to review, correct, or delete information, subject to legal and operational retention requirements. You may also use browser controls to limit cookies and opt out of marketing messages.
Contact
For a privacy request, use the contact page or call the number shown on this website. This policy is effective August 14, 2026.